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Note: If you perform an adjustment on an invoice's expenditure items and events, you need to submit the appropriate process to reflect those adjustments. For example, if you change an expenditure item's status from billable to non-billable, you need to submit the appropriate processes to recalculate cost, regenerate revenue, and regenerate the invoice.

When you regenerate a project's unreleased draft revenue and unreleased draft invoices, Oracle Projects deletes the project's unreleased draft revenue and invoices and creates new draft revenue and invoices.

Cancel a released invoice

Cancelling an invoice causes the creation of a credit memo for the entire amount of the cancelled invoice. All items on the cancelled invoice are eligible for rebilling. In addition, Oracle Projects updates the funding balance on the agreement that funded the original invoice.

You cannot cancel an invoice if payments have been applied against it in Oracle Receivables or if an invoice has credit memos applied against it. You can cancel an invoice only if it is released and has no payments, adjustments, or crediting invoices applied against it. Once the cancellation is completed, you cannot delete the credit memo created by the cancellation action. That is, you cannot reverse an invoice cancellation.

Write off an invoice

Writing off an invoice creates a crediting invoice against the original invoice for the write-off amount you request. When you write off an invoice, Oracle Projects reverses the invoice amount from the unbilled receivables account and places it into a write off expense account when you interface the write off to Oracle Receivables.

The write off creates a negative invoice in Oracle Projects that is attached to the original invoice. Oracle Projects records the appropriate write-off accounting transaction in Oracle Receivables when you interface the invoices to Oracle Receivables.

You can only write off an invoice whose status is Accepted. The write-off amount you enter can be any amount up to the outstanding receivable balance on the invoice.

Create credit memos

To create a crediting invoice for a project that is not associated with a particular invoice, you should create an invoice reduction event for that project. When you generate the next invoice, Oracle Projects creates a negative invoice that is not attached to the original invoice. After you interface the negative invoice to Oracle Receivables, you can manually apply the negative invoice to any receipt from that customer in Oracle Receivables.

Attention: Do not create credit memos in Oracle Receivables for Oracle Projects invoices. Adjustments made in Oracle Receivables will not be reflected in Oracle Projects, and will cause your amounts to be out of balance with Oracle Projects.

Overapplied Credits: When Oracle Projects sends a credit memo that is greater than the original invoice amount outstanding in Oracle Receivables, Oracle Receivables overapplies the remaining credit memo balance to the original invoice, creating a negative outstanding amount on the invoice.

Delete an invoice

   To adjust an invoice:

1. Choose Billing, Invoice Review from the Navigator window.

2. Find the invoice you want to adjust.

3. Choose the Invoice, Invoice Lines, and Details buttons to open the Invoice Line Details window.

4. Choose an option from the Special menu to specify how you want to adjust the invoice line details.

5. Choose Run Request from the Invoice window to process the adjustment. See: Processing Adjustments.

   To cancel a released invoice:

Attention: You cannot delete a cancellation (credit memo) once Oracle Projects performs the cancellation.

1. Choose the Credit button in either the Invoice Summary or Invoice window.

2. Choose Cancel Invoices.

3. When you choose OK, Oracle Projects submits a process to create a credit invoice.

   To write off an invoice:

Attention: You can write off an invoice only if it has a status of Accepted.

1. Choose the Credit button from either the Invoice Summary or Invoice window.

2. Enter the write off amount for the invoice.

3. Choose OK. Oracle Projects submits a process to write off the invoice.

   To create an independent crediting invoice:

1. Find the project for which you want to create the credit invoice in the Projects, Templates Summary window.

2. Open the project and select the Events option under Billing Information.

3. Enter an Invoice Reduction type event for the project or top task, as appropriate based on your invoice format.

4. Save. When the Generate Draft Invoices process is run for your project, a credit invoice will be created.

   To delete an unreleased draft invoice:

1. Find the invoice you want in the Invoice Summary window.

2. Choose Run Request.

3. Click on the Delete Invoices option button.

4. Choose OK.

See Also