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Workflow Open Mail Message

The Notification system uses the Workflow Open Mail message as a template for all E-mail notifications that require a response. The template includes generic instructions on how to respond to a notification. It also includes the following information about a message: message priority, date that a response is due, or if the notification is forwarded from another user, and any comments from the sender or forwarder of the message.

The Workflow Open Mail message has the following message attributes. The values are drawn from the message definition associated with a notification activity.

START_DATE The date the message is sent.
TO The role the notification is sent to; the performer.
SUBJECT The subject line defined in the message.
BODY The text of the body defined in the message.
COMMENT Comments added by the sender or the forwarder.
PRIORITY The priority of the notification message.
DUE_DATE The date by which a response is required, specified in the notification activity.
NOTIFICATION Required notification code used to identify the information in the notification.
RESPONSE The user response section as defined by the Respond message attributes in the actual notification message definition.
You can customize the boilerplate text that appears in the body of the Workflow Open Mail template. The body of the Workflow Open Mail template contains the following default text, where attributes preceded by an ampersand (&) are token substituted with runtime values when the notification is sent:

Oracle Workflow Notification
&COMMENT

-------------------------------------------

Response Instructions for &NOTIFICATION

To submit your response, reply to this message, including this note with your reply.  The first lines of your reply must be your responses to the notification questions.  Instructions below detail exactly what should be placed on each line of your reply.

&RESPONSE
-------------------------------------------
Notification Details:
&BODY

Due Date: &DUE_DATE

See Also

Modifying Your Message Templates

To Create a Message


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