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Reviewing Notifications via Electronic Mail

You can have your workflow notifications delivered to you as E-mail messages if your notification preference is set to 'MAILTEXT' or 'MAILHTML' in the Oracle Workflow directory service views. If your E-mail tool supports attachments, an E-mail notification may include an HTML attachment with the content and response fields of the notification formatted in a Web page. The user may respond either by replying to the E-mail as specified by the directions included in the E-mail, or by activating the HTML attachment and filling in the requested information in the resulting Web page.

You can receive E-mail notifications using any mail application that is MAPI-compliant running on Windows NT or that Oracle Office/InterOffice or UNIX Sendmail can provide a gateway to. The following example shows a notification received through Oracle Office.

The E-mail notification is based on a standard template defined in Oracle Workflow Builder. It describes the syntax the reply should follow, and lists the information needed to confirm the notification. The message also identifies any custom site information, specifies the due date of the message, and details any information necessary to process the response. See: Modifying Your Message Templates.

See Also

To Respond to a Notification by E-mail

To Respond to a Notification Using the HTML Attachment

To Reassign a Notification to Another User

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