Entering and Tracking Enrollments - Before You Start
Oracle Training Administration enables you to enter enrollments quickly and easily. Not only does it provide search features to help you to select the event, but it also defaults other information for you, such as the enrollment status and invoicing details. It leaves other information blank so that you can go back later and enter it when you have time.
Making Multiple Enrollments and Mass Updates
You might want to enter multiple enrollments, or select a group of enrollments and update them all in the same way. Oracle Training Administration provides you with a template and mass change facilities to enable you to enter multiple enrollments, and to update many enrollments at the same time.
See Also
Making Multiple Enrollments.
Making Mass Updates to Enrollments.
Which Statuses Occupy Places on an Event?
Only the following enrollment statuses occupy a place on an event:
- Any statuses your enterprise has created (based on Placed and Attended)
This means that when you set a maximum number of places on an event, only the definite bookings (Placed and Attended) take up those places.
Managing Waiting Lists
Oracle Training Administration also provides waiting list management to enable you to allocate places when places on an event become available. For example, if you cancel an enrollment when the event status is Full and there is a waiting list for the event, Oracle Training Administration lets you select another student from the waiting list.
See: Cancelling a Single Enrollment.
Can You Double-Book Students onto Events?
Oracle Training Administration prevents you from double-booking students with the following statuses onto events:
- Any statuses your enterprise has created (based on Placed and Attended)
However, Oracle Training Administration does not prevent you double-booking students with the following statuses onto events:
- Any statuses your enterprise has created (based on Requested, Waitlisted and Cancelled)
In effect, it assumes that until a student is Placed or has Attended an event, you can book them onto another, clashing event. This provides you with some flexibility in the way that you define and manage booking students onto events.
Attention: Oracle Training Administration only checks for double-bookings when the status of the event is Confirmed. This enables you to double-book students while you are planning an event and, perhaps, testing various event date scenarios.
Making Enrollments for Customers and Employees
There are two types of enrollment in Oracle Training Administration:
- an enrollment for a customer, where the student is recorded on the system as a contact for the customer
- an enrollment for an internal organization, where the student is an employee held in Oracle Human Resources
If Oracle Human Resources is installed at your site, you can enter enrollments for employees. You may also be able to enter enrollments for external customers, depending on how your system administrator has set up the Enrollment form at your site.
If Oracle Human Resources is not installed at your site, you can only enter enrollments for customers.
See Entering Customers for Restricted Events.